Delivery Information

At Kosmonavtika Store, we want your coffee to reach you as fresh and flavorful as it left our roastery. That’s why we’ve designed a delivery process that is reliable, fast, and customer-friendly.

Where We Deliver

• Within Moldova – We deliver to all major cities and regions.
• International Shipping – Available to selected countries. Please check availability at checkout or contact us for details.

Delivery Times

• Local deliveries (within Chisinau): 1–2 business days
• National deliveries (rest of Moldova): 2–4 business days
• International deliveries: Delivery time depends on the destination country (typically 7–14 business days).

Please note: delivery times may vary due to holidays, customs procedures, or unforeseen delays.

Delivery Costs

• Orders over insert amount MDL: Free delivery within Moldova
• Standard local/national shipping: Calculated at checkout
• International shipping: Costs vary depending on country and order size; displayed at checkout before payment

Packaging & Freshness

We pack every order carefully to preserve quality:

• Airtight, resealable coffee bags
• Protective packaging for equipment and accessories
• Temperature and moisture-safe handling during storage and transit

Tracking Your Order

Once your order has been shipped, you’ll receive a tracking link by email or SMS so you can follow your delivery step by step.

Delivery Policy Highlights

• Orders are shipped only after payment confirmation
• If a package arrives damaged, please contact us immediately
• Unsuccessful deliveries (wrong address, missed delivery attempts) may be rescheduled at the customer’s expense

Questions About Delivery?

If you have any special requests or delivery concerns, we’re here to help.

📞 Call us: +373 68 219 595
✉️ Email: [email protected]