Privacy Policy
Terms of Use
Last updated: September 2025
Welcome to Kosmonavtika Coffee Shop. By accessing and using our website (the “Site”) and services (together, the “Services”), you agree to comply with and be bound by the following Terms of Use. Please read them carefully before using our Services. If you do not agree, you should not continue to use the Site.
1. General Information
Kosmonavtika Coffee (“we”, “our”, “us”) provides an online marketplace for specialty coffee, equipment, and related services. By using our Services, you confirm that you are at least 18 years old, or have the permission of a parent or legal guardian.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else’s use and enjoyment. Prohibited behavior includes (but is not limited to):
- Uploading or transmitting viruses or malicious code
- Engaging in fraudulent activity
- Attempting to gain unauthorized access to our systems
3. Account Registration
To make a purchase, you may be required to create an account. You agree to:
- Provide accurate and complete information
- Keep your login details secure
- Take responsibility for all activities under your account
We reserve the right to suspend or terminate accounts if these terms are violated.
4. Orders and Payment
When you place an order, you agree to provide accurate payment and delivery details.
- Prices are displayed in MDL (Moldovan Leu) unless otherwise stated.
- We reserve the right to update prices or product availability at any time.
- Payment must be completed before orders are shipped.
5. Shipping and Delivery
We deliver within Moldova and internationally where available. Delivery times are estimates and not guaranteed. Delays may occur due to factors outside our control.
6. Returns and Refunds
We want you to enjoy every purchase. Our Returns & Refund Policy (available on the Site) explains how you may return items and request refunds. Certain products, such as opened food items, may not be eligible for return.
7. Intellectual Property
All content on the Site, including logos, product images, text, graphics, and design, are the intellectual property of Kosmonavtika Coffee Shop or our partners. You may not reproduce, distribute, or use them without written permission.
8. Third-Party Services
Our Site may include links to third-party websites or services. We are not responsible for their content, policies, or practices. Accessing third-party services is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Kosmonavtika Coffee Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services. Our total liability for any claim shall not exceed the amount paid by you for the product in question.
10. Privacy
Your personal data is handled in accordance with our Privacy Policy. By using our Services, you consent to such processing.
11. Changes to These Terms
We may update these Terms of Use from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes means you accept the revised terms.
12. Governing Law
These Terms are governed by the laws of the Republic of Moldova. Any disputes shall be subject to the exclusive jurisdiction of the Moldovan courts.
13. Contact Us
If you have any questions about these Terms, please contact us:
Kosmonavtika Coffee
Kosmonavtika Coffee Shop, Strada Bulgară 35, Chișinău
Tel: +373 68 219 595
Email: [email protected]